This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

This document describes the practices of Harvest Gold Gallery with respect to the collection of user information from this website and the use and disclosure of such information.  This document only applies to this website and does not address information we obtain from places other than this website.  In addition, other sites on the web (including those we link to) have their own practices; and in all cases we encourage you to ask questions and to provide data only to sites whose practices you understand and trust.

Collection of Information
We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address or most-recently-visited URL.  However, we do not collect any personally identifiable information about you unless you voluntarily submit such information to us, such as by filling out a form or survey, entering a contest or sweepstakes, registering your e-mail address with us or e-mailing us.

We do not wish to obtain personally identifiable information from children who are using our site unsupervised.  Thus, we ask children to obtain the consent of their parent or guardian before providing us with any personally identifiable information.

Disclosure of Information
Unless we tell you otherwise, we do not sell or rent your personally identifiable information to any third parties.  However, we might share your personally identifiable information with other Harvest Gold Gallery companies, and we may sell and rent aggregated (non-personally identifiable) information about our users generally.

Use of Information
We use personally identifiable and non-personally identifiable information for internal marketing purposes and for site administration.  However, unless we tell you otherwise, we usually do not use personally identifiable information collected from the website to send unsolicited mailings to you.  Of course, if applicable, we do use personally identifiable information to perform the services for which such data was collected (i.e., if you sign up for an e-mail newsletter, we will send the e-mail newsletter to the address you provide us).

Review and Removal of Your Personally Identifiable Data
If you provide us with personally identifiable information to have us perform ongoing services to you we will do our best to provide you with a way to review the information we have on file and either change or remove such data; however, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases.

Security
We use industry-standard methods to protect your personally identifiable information from unauthorized access.  Such information is accessible only by designated staff or authorized agents. Third parties should not be able to access it during transmission. Among other techniques, we usually store such information on a computer behind our firewall in a secure location, and we often restrict the number of employees internally who can access such data.  Of course, there is no such thing as “perfect security” on the Internet.  Further, please note that our servers are run by a third party web host whose actions we do not control. In the unlikely event of a breach despite out efforts, we shall not be responsible for the interception. We do not sell, rent, or loan any personal information about our customers to any unauthorized party at any time.

Amendments
Amendments to this policy will be posted at this URL.




Return Policy



You can return an item within 14 days of the date of shipment for a refund (minus shipping costs) if the item is in its original condition with all tags still attached and in its original packaging. Items that have been scratched or damaged in any way will not be refunded.

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Harvest Gold), or damaged in any way cannot be accepted for return. Returns with no BlissTek return code, and packages that are improperly packaged or uninsured will be refused receipt.



To return a jewelry item to Harvest Gold, follow our three step process:


Your Return Authorization Code. Email returns@harvestgoldgalery.com and you will be given a Return Merchandise Authorization Code. Write this code on the return sticker found at the bottom of your original invoice. Affix the sticker to the outside of the box you are returning.
Package Your Return. Place all the original packaging in the box, including any appraisals and/or diamond certificates. For security reasons, do not write anywhere on the outside of the box.
Insure Your Package. On your invoice, if the price of the item you're returning is listed as:


  • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
  • More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached Harvest Gold(1) (FedEx® and UPS® will not insure merchandise over $500.)



Returns and Exchanges are subject to the following restrictions:
Any tag(s) must not be removed. We cannot accept items whose tags have been removed or tampered with. The item must be returned in its original condition, unworn and unaltered in any way. Items damaged due to client negligence cannot be returned. Special orders and engraved items are not refundable, unless there was an error made on our part. The original invoice and a Return Merchandise Authorization Number must accompany the returned item. Gifts to third parties are not refundable.

Shipping and handling charges are not refundable unless there was an error on our part.

We may withhold up to an 8% restocking fee on the total amount of an order.

(1) Harvest Gold will not be responsible for loss or damage of return shipments.